Refund policy

MYGI Return & Refund Policy (Use this)

Return & Refund Policy – Great Indian (MYGI)

At Great Indian – Mobiles • Laptops • Electronics, we are committed to delivering genuine products and the best customer experience.

🔁 Returns

• Returns are accepted only within 24 hours of purchase/delivery
• Product must be unused, sealed, and in original condition
• Original bill/invoice is mandatory
• Accessories, freebies, and box contents must be intact

❌ Non-Returnable Items

• Opened/used mobile phones
• Activated devices (SIM inserted/Apple ID/Google ID logged in)
• Software-related issues
• Physical damage after delivery

🔧 Defective Products

• In case of manufacturing defect, customer must visit the authorized service center
• We will assist and guide for faster resolution

💰 Refunds

• Refunds are not provided in cash
• Only replacement or store credit will be given (if eligible)
• Processing time: 3–7 working days

🔄 Exchange

• Exchange value depends on device condition
• Final decision by store evaluation

📍 Store Pickup Orders

• Kindly check the product before leaving the store
• Once taken, return policy applies as above

📞 Support

For any support, contact us:
📍 Kumbakonam / Mayiladuthurai
📞 99445 97393